SwitchLine

Front alternatives: what it costs to switch

For 15 agents on annual billing, Front Professional comes to $11,700 a year. The cheapest published alternative that fits is Zoho Desk Standard at $2,520 (−$9,180 a year). Lower list price is not the same as an equal product: compare features first.

Prices checked 2026-11-10. Source: front.com/pricing.

SWITCH ESTIMATOR · FRONT

Now: Front Professional ≈ $11,700 a year for 15 agents. Cheapest plan of each alternative that fits; check feature parity before deciding.

AlternativeCheapest plan that fitsPer yearvs nowDays (range)Note
Zoho DeskStandard$2,520−$9,180not scored
ZendeskSupport Team$3,420−$8,280not scored
FreshdeskGrowth$3,420−$8,280not scored
Help ScoutStandard$4,500−$7,200not scored
IntercomEssential$5,220−$6,480not scored
Zoho Desk Help desk from Zoho with a free plan for 3 agents.

Standard: $14 × 15 seats × 12 months = $2,520

Effort for this move is not scored yet: no documented export/import path checked.

Source: zoho.com/desk/pricing.html · checked 2026-11-10 · Zoho Desk alternatives

Zendesk Per-agent help desk with AI agents sold as part of Suite tiers.

Support Team: $19 × 15 seats × 12 months = $3,420

Effort for this move is not scored yet: no documented export/import path checked.

Source: zendesk.com/pricing · checked 2026-11-10 · Zendesk alternatives

Freshdesk Per-agent help desk with the Freddy AI agent sold in sessions.

Growth: $19 × 15 seats × 12 months = $3,420

Effort for this move is not scored yet: no documented export/import path checked.

Source: freshworks.com/freshdesk/pricing · checked 2026-11-10 · Freshdesk alternatives

Help Scout Shared-inbox help desk with a flat per-user price and pay-per-resolution AI.

Standard: $25 × 15 seats × 12 months = $4,500

Effort for this move is not scored yet: no documented export/import path checked.

Source: helpscout.com/pricing · checked 2026-11-10 · Help Scout alternatives

Intercom Messenger-first help desk with the Fin AI agent priced per outcome.

Essential: $29 × 15 seats × 12 months = $5,220

Effort for this move is not scored yet: no documented export/import path checked.

Source: intercom.com/pricing · checked 2026-11-10 · Intercom alternatives

Front plans and what they cost

PlanPer seat / mo (annual)Monthly billing5 seats / yr15 seats / yr50 seats / yrSSO
Starter$25not recorded$1,500——not on this plan
Professional$65not recorded$3,900$11,700$39,000listed
Enterprise$105not recorded$6,300$18,900$63,000listed

Seat columns use the annual-billing price; "—" means the plan's recorded seat limit is lower than that count.

Check before you leave Front

Questions

How much does Front cost?

Front lists Starter at $25 per seat per month, Professional at $65 per seat per month, Enterprise at $105 per seat per month on front.com/pricing (checked 2026-11-10).

What are the cheapest Front alternatives?

Zoho Desk Standard ($2,520 a year for 15 agents); Zendesk Support Team ($3,420 a year for 15 agents); Freshdesk Growth ($3,420 a year for 15 agents).

How long does it take to switch from Front?

We have not scored a documented move away from this tool yet; each vendor's export and import docs decide the effort.

Sponsored station: none yet. Advertise on this page (waitlist). We do not sell any product that competes with these tools.